Privacy policy

 

At love hue, your privacy is very important to us. This Privacy  
Policy outlines how we collect, use, store, and protect your  
personal information when you interact with our brand—whether  
online or offline. By accessing our website or purchasing from us,  
you agree to the practices described in this policy.  

1. Information Collection

We may collect the following types of personal information:  

  • Personal Details: Name, email address, phone number,  
    shipping and billing address.  
  • Payment Information: Card or UPI details (handled  
    securely by third-party payment gateways; we do not store  
    card details).
  •  Order History: Records of past purchases.  
  • Communication Data: Messages, feedback, or queries via  
    email, WhatsApp, social media, or our website.  
  • Browsing Data: IP address, device info, browser type, and  
    pages visited (via cookies).  

2. How We Use Your Information

We use your information to:  

  •  Process and fulfill orders
  • Communicate with you about your purchases, custom  
    orders, or queries  
  • Provide updates on new collections, offers, or events (with  
    your consent)  
  • Improve our website, services, and customer experience  
  • Comply with legal and regulatory requirements.  

3. Sharing of Information

We do not sell your personal information.  

However, we may share your data with:  

  • Trusted Third Parties like payment gateways, delivery  
    partners, and IT service providers (only as needed)  
  • Government Authorities if required by law, regulation, or  
    legal process  

4. Cookies & Tracking

We use cookies and similar technologies to improve your  
browsing experience and analyze site traffic. You can manage  
cookie preferences via your browser settings.  

5. Data Security

We implement industry-standard security measures to protect  
your data from unauthorized access, alteration, or disclosure.  
However, no online transmission is 100% secure.

6. Your Right 

You have the right to:  

  • Access or update your personal information  
  • Request deletion of your data  
  • Withdraw consent for marketing communications  

To exercise any of these rights, email us at  
thelovehue@gmail.com.  

7. Cookies

Cookies on our site enhance your experience. They help us  
remember your preferences and understand your site usage. You  
can disable cookies through your browser settings, but some  
website features may not function properly  

8. Marketing & Communication

If you opt in, we may send you updates about our latest jewellery,  
collections, offers, or brand events via email, SMS, or WhatsApp.  
You can opt out anytime by clicking "unsubscribe" or messaging  
us directly.  

9. Changes to This Policy

We may update this policy from time to time. Changes will be  
reflected on this page with a revised "Effective Date."

10. Contact Us

If you have questions about this Privacy Policy or your data,  
please contact us:  
Email: thelovehue@gmail.com