Refund policy

Returns & Exchanges – No Worries, We’ve Got You

We want you to be obsessed with your purchase. But if
something's not quite right, here’s how we handle it:

💔 If Something’s Wrong…

We offer returns or exchanges only if:

•  You got the wrong item
• Your item arrived damaged
  
• Or there’s a quality issue that slipped past our careful eyes
  

🕒 Tell Us Quickly!

Please get in touch within 48 hours of delivery. Send us:

• Your order number
• A short message about what’s wrong
• An unboxing video and photos (this helps us help you
  faster!)

❌ What Can’t Be Returned

• Customized/personalized items
• Items bought on sale or during promos
  
• Slight color or texture differences (we work with fabric and
  handmade pieces – every piece is a little unique)
  

💸 Refunds & Credits

• We usually offer store credit or a replacement
  
• If your prepaid order is cancelled before we ship, we’ll refund
  to your original payment method within 7 business days